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Refund Policy

Legal disclaimer

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Refund Policy - the basics

We want you to love your purchase! If you’re not completely satisfied, we’re here to help.

Returns & Refunds:

  • You may request a refund or exchange within 14 days of receiving your order.

  • Items must be unused, unwashed, and in original condition with all tags attached.

  • Custom or personalized items cannot be returned unless defective.

How to Request a Refund:

  1. Contact us at [your email address] with your order number and reason for return.

  2. We’ll provide instructions for returning your item.

  3. Once we receive and inspect your return, we’ll issue a refund to your original payment method.

Shipping Costs:

  • Customers are responsible for return shipping, unless the item is defective or we made an error.

Defective or Damaged Items:

  • If your item arrives damaged or defective, contact us immediately. We’ll replace it or issue a full refund.

We appreciate your business and strive to make your shopping experience enjoyable and worry-free.

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